Yagneswara Rao Kantreddi

The Vantage Related Queries Chatbot is a friendly and helpful AI assistant designed to assist users with their inquiries regarding Vantage, a specific product or service. The chatbot is equipped to provide answers to user queries, raise necessary support tickets on behalf of the user, and connect them to a live support agent for further assistance. This interactive and efficient chatbot streamlines the user experience, ensuring accurate support while reducing wait times and improving customer satisfaction.

Live Agent Portal, which seamlessly integrates with a chatbot to provide efficient customer support. This portal served as a seamless connection between customers and support agents, providing an efficient and effective means of resolving issues. The portal offered a user-friendly interface where customers could easily initiate a support session and connect with available agents in real-time.